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Quality Control in the Closet
By Judith Rasband

Malls and shopping centers are full of people looking for the latest in fashion and for best-buy bargains. “But I cringe,” says one mom who wants to remain nameless, “when someone holds up a piece of today’s trash fashion and says, ‘Oh, isn't this cute.’ People just don’t know what quality means anymore.”

Exactly what does the word quality mean? It is admittedly confusing to some people and means different things to different people of different age and lifestyle or personal style.

Quality is the degree of excellence that something possesses. In the closet, the "something" is clothing, and quality refers to getting your money's worth — real value for the money you spend on clothing.

Many people are becoming more concerned about quality in clothing. This is largely due to falling quality in style, fabric, and construction, combined with rising clothing prices and manufacturers who are cutting corners in garment construction to lower their own costs. Raw edges, hems left hanging, and slashed collar and cuffs are in our stores and selling stores at regular prices. With consumers willing to pay for them to make the anti-statement, we run the risk that manufacturers may decide “why bother finishing anything.”

If we can get past trash fashion trends and the pop-culture anti-statement styles, most people recognize when a garment has real quality. The clothes look terrific, feel wonderful and serve you well over a longer period of time. Best of all, they can make you look terrific and feel wonderful as well.

Putting the emphasis on looks, feel and durability, quality in clothing can be discussed in terms of the design or style, fabric, construction and fit. Each of these factors contributes to the quality of a garment.

We often use the words poor, good, better and best, or high, medium and low, to describe quality. A poor or low quality garment looks poorly made. Fabric is often flimsy or coarse, threads hang loose, seams may pucker and twist, collars and hems may curl. While it looks cheap, poor quality clothes don’t necessarily sell cheap.

A better or higher quality garment is made from quality fabric, looks terrific inside and out, and hangs nicely on the body. Although it may or may not cost more than its poor quality look-alike, higher quality clothing lasts for years and years.

Whether you are shopping for women's, men's, teens or children's clothing, the standards for recognizing quality in clothing are similar and often the same. When you can recognize the best quality on the rack, you have a shopping edge at every clothing store in town — retail, discount, off-price or second hand. You can improve your image and save yourself time, money and clothing mistakes. Check out these quality indicators before you buy.

Price can be a reliable indicator of quality, depending on the style and number of steps required in the construction of a garment. Each step in manufacture takes time and time costs money. The more carefully a construction step is done, the more time it takes. More construction steps mean higher price, but more steps carefully done also means higher quality. Handwork is especially expensive.

For example, a full skirt requires more fabric than a straight skirt and may therefore cost more. A garment with many or oddly shaped pattern pieces requires more seaming and careful handling than a garment with few, comparatively simple pattern pieces. That is going to raise the cost. Plaids, stripes and prints that require matching at the seams require more labor and are thus more expensive. A basic blazer that requires only 30-40 steps to make may sell for $60, while a finely tailored jacket with hand work that requires 60 to 100 steps sells for $120-$250.

Nevertheless, be aware. You can find all quality levels at all price levels. It pays to look around.

Designer labels and brand names are never reliable indicators of quality. Some designers are so busy putting their names on large volumes of clothing from underwear to skiwear that they have no time to oversee the workmanship. Much of the work of manufacturing is done by licensees — someone licensed to simply use the designer's name to help sell the product, usually at a higher price.

In this case, the designer seldom inspects the finished clothing for quality of construction. You pay extra for the designer’s name and publicity, not the product. As a result, you can find high-priced designer clothes that look cheap and seem to fall apart the first time they are cleaned. Exclusive designer originals, with only a few garments of each design cut, carry an even higher price tag. You pay for the privilege of wearing an exclusive design. Even then, names predict quality only when they identify a product that, through past experience, you have found to be satisfactory.

Advertising is another questionable indicator of quality. Clothing advertised as beautiful, wonderful and well made, with "savings up to one-half," is not a reliable indicator of true value. "Sale priced" could still be too high if the regular or original price was jacked-up to make the sale price sound good. Emotional appeals in advertising are aimed at common insecurities and induce the less informed consumer to buy, regardless of poor quality.

There is good to high quality clothing in our stores, but you have to look for it. Educate yourself by looking first at the most expensive clothes in the best stores in town. Try the clothes on. Try on a $100 suit and then a $390 suit in similar style. You will see and feel the difference in quality your first time out. You'll discover that quality can vary even among the same style on the same rack. Buy the best quality at the price you can afford. Having seen and tried on the best, you'll be better able to spot the best quality at any price at any store. With practice, you'll get so you can recognize quality and savings, quickly and easily.


© 2007 Conselle Institute of Image Management

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© 2007 Meridian Magazine.  All Rights Reserved.

About the Author:

Judith Rasband is founder of the Conselle Institute of Image Management and director of the Foundation for Image Integrity. Specializing in the artistic, social, and psychological aspects of dress and image, she has experienced 40 years in the field as educator including 12 years at BYU. She has taught at BYU Education Week for more than 25 years. She is a trade and textbook author, columnist, speaker, consultant, market analyst, and video producer. An international authority on image management, she is a presenter, consultant, and coach to private individuals, civic, corporate, government, and academic organizations and associations throughout the U.S. and Canada.

Top priority roles include wife, mother, grandmother, and Gospel Doctrine teacher. Judith (Judi) is married to S. Neil Rasband, Professor of Physics at BYU. They are parents of four children and grandparents to 14 grandchildren. They love to travel and sleuth out great restaurants and historic homes. They recently traveled for 16 days across the European Alps — on a motorcycle. It’s never too late to try something new!

Related Resources:

Image Integrity Archive

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